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Tuesday 29 July 2014

Hotel Manager- The Responsible Person behind Organization of a Hotel

Hotel industry is a huge umbrella with a number of units under it. Each of these units or departments plays an important role and is interdependent in the functioning of the business as a whole. To specify one particular department as the significant of all is not possible; however there is one person who is responsible in running the hotel and this individual is none other than the General Manager. So, if you are ready to pursue this profession, multitasking is the first and foremost quality that you need to possess. From managing daily operations of a hotel to dealing with the guests, a manager needs to ponder over everything.

Job Description
Duties of hotel managers depend on the size and type of the business. But they are mainly instrumental in contributing to the business profit by managing staff members and ensuring great experiences to the guests. Usually, large hotels have a number of managers for every department and they have a team to direct. These managers are finally responsible for their units to the General Manager. As far as the small organizations are concerned, the numbers of departments are less but there is always a manager to look after every administrative function. So, if you are ready to take up this challenge, a degree from one of the hospitality management colleges in India is your way to the job.


Qualification
Firstly, you need to have your 3 years bachelor’s degree in hospitality or hotel management. However, hotels with less complicated operations look for a certificate in hotel management from the applicants. The degree course is a juxtaposition of a number of subjects, which include finance, accounts, management, economics, human resource, housekeeping, food and beverage management and even maintenance. Moreover, the on-job experiences also count while applying for the position.

Apart from the achieved qualification, the manger should also have the abilities of listening and communicating with the customers and employees. This is a personality development skill, which one needs to boost up because the General Manager is usually the person answerable to the owner or the directors of the hotel.

Responsibilities
Responsibilities are massive and it is expected that a General Manager is flawless in his or her activities. Here are some of the responsibilities-
  • Manage and maintain the lodging facilities and inspect every corner of hotel for cleanliness and appearances.
  • Monitor workers performances and check whether rules and procedures are followed.
  • Coordinate with every unit and resolve issues
  • Greet customers as well as face their complaints.
  • Organize interview to appoint staffs on requirement.
  • Assigning duties to the workers and schedule shits.
These are some of the basic duties; but there are many other emergency situations which only the General Manager has to deal.

Chef- Responsible and Challenging Career

Do you love cooking? Have you ever thought of taking this passion as your profession? This happens to be one of the most well paid jobs, if you have chosen the right Hotel Management College. Cooking seems to be an easy job but when seen from a distance; but if you want to excel, understanding every flavors and using ingredients in an intelligent manner requires guidance along with personal skills. Challenge and ability to create something unique makes a perfect chef, the highest class of cook. However, a chef has to undertake many other responsibilities from deciding the menu to training the other employees in the kitchen. Here is a short overview on the activities you need to get involved.

Qualifications
To be the chef, you need to have a degree in hospitality. There are a number of institutions ready to offer you the coursework but it is necessary for you to get admitted only in an AICTE approved Hotel Management College in India to have a secured career. If you want to operate a kitchen, maintain and manage it, you got to have a high degree of training and professional experience. This is not only about cooking but also about the ability to handle kitchen equipment, have the skills of knife technique, understanding health and hygiene and so on. The qualification is not all because on-the-job training and apprenticeship is vital to excel in this career. However, you need to complete your 10+2 level schooling to join the course in India and specialize in your area of interest.





Responsibilities
As far as the responsibilities are concerned, these depend on the title they hold; but each chef has loads of duties. As far as the head chef is concerned, he or she is responsible for employee training, menu development and has the final say on assigning duties to the kitchen crew. The chef also needs to make the budgeting and decide upon safety and sanitary requirements. Creative qualities and ability to cook perfectly doesn't make a chef complete because this person must have multitasking abilities, which even include organizing the kitchen to get the best result out of the employees.

Moreover, if a customer complains about any preparation, it is always the chef who needs to face it. Chef makes regulations in the kitchen and solves any problems, which his or her crew faces while preparing any dish. In case of any requirements, like tools and equipment for cooking or any other office supplies, needed to be looked after by the chef. So, the responsibility is huge and if carried properly can bring back lots of praises on job.

Chef is an important part of the hospitality industry especially related to the hotel business. So, if you want to pursue the career, get ready to bear the responsibilities, which come with challenge and encouragement.